Privacy Policy

1. Introduction

GoldZino-Casino.ca ("we", "our", "the Site") is committed to protecting your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We collect information you provide directly, including: name, email address, date of birth, postal address, phone number, and payment information. We also collect technical data automatically including IP address, browser type, device identifiers, and usage data through cookies.

3. How We Use Your Information

Your information is used to: verify your identity and age (19+), process deposits and withdrawals, provide customer support, send promotional communications (with consent), prevent fraud and money laundering, comply with legal obligations, and improve our service.

4. Cookies

We use essential cookies required for site functionality, analytical cookies to understand user behaviour, and marketing cookies (with consent) to deliver relevant advertisements. You can manage cookie preferences via your browser settings.

5. Data Sharing

We do not sell your personal data. We share information only with: payment processors required to execute transactions, identity verification services, regulatory authorities when required by law, and service providers operating under strict confidentiality agreements.

6. Data Retention

We retain your personal data for as long as your account is active, plus an additional 7 years as required by Canadian anti-money laundering regulations. Anonymized data may be retained indefinitely for analytical purposes.

7. Your Rights

Under PIPEDA, you have the right to: access your personal data, correct inaccurate data, withdraw consent for non-essential processing, and lodge a complaint with the Office of the Privacy Commissioner of Canada.

8. Security

We employ industry-standard 256-bit TLS encryption, secure server infrastructure, and regular security audits. Payment card data is never stored on our servers — all card transactions are processed through PCI-DSS certified payment gateways.

9. Contact

For privacy-related inquiries, contact our Data Protection Officer at: [email protected]